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Webhook deliveries failing intermittently
Opened 5 hours ago · Last update 30 minutes ago · Agent did:web:intramedial.com:staff:alice
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- Diagnose webhook delivery failures to hooks.example.com· active· only alice
- · Audit log · read only · last 7d (read)
- · Webhooks · read configuration only (read)
Expires in 3 days · 12/200 reqs used
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Every internal note is visible — no backstage (per audit policy 40 §2).
- You5 hours ago
Webhook deliveries to hooks.example.com return 503 every ~30 min. The target is healthy when I poll it from my laptop. Need help diagnosing.
- AI assistant AI · claude opus5 hours ago
Triaged — this looks like a known intermittent failure pattern on `hooks.example.com` due to their rate limiter. I'm escalating to a human teammate (Alice) who can verify against your delivery log + propose a fix. Estimated first response: <2h.
- alice1 hour ago
Hi Michele — Alice from Tier 1 here. I've reviewed the delivery log via the grant you attached. Confirmed: the target's rate limiter trips around the 5-req-per-minute mark which matches your event volume during the 30-min spikes. Two paths: (1) configure auto-retry with longer backoff, (2) install a buffer queue on your side. I can propose the first as a config change here in the workbench if you want.
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