PolyAI
BetaEnterprise voice with up to 80% containment. Long-deployed.
Enterprise customer-experience voice with up to 80 percent containment. Long-deployed, large-customer profile. Intramedial attaches via OAuth polling against PolyAI's logs API.
- Category
- Voice agent platforms
- Runtime
- Managed SaaS — nothing to install
- Pattern
- OAuth + audit-log polling
- Adapter package
- None — configured on the Intramedial side
Status
PolyAI is Beta.
The integration path is built and tested. Customers can attach now; expect minor breaking changes until the 1.0 contract freeze.
How to attach
OAuth + audit-log polling.
Authorise Intramedial in PolyAI
Run the OAuth consent flow from the dashboard's integrations page. No code changes and no deploy — Intramedial only ever requests the read scopes its audit-log poller needs.
Pick a polling interval
Intramedial pulls PolyAI's audit log on a recurring schedule and keeps a high-water-mark cursor, so a paused or failed cycle re-reads from where it stopped instead of skipping records.
Verify
Trigger one agent run. The Witness page shows the record once the agent has emitted it.
What gets recorded
3 event types, captured today.
- agent.invocation
- Every top-level agent run — the input, the resolved output, timing and token usage.
- tool.call
- Each tool or function the agent invokes, with its arguments and returned result.
- channel.message
- Messages sent and received over the agent's channels (Telegram, Slack, Discord, …).
Same category
Others in Voice agent platforms.
- VapiBeta
Provider-agnostic orchestration. 62M calls/month, 99.99% SLA.
- Retell AIBeta
Latency-obsessed (~580ms). Strong in regulated industries.
- Bland AIBeta
Outbound at extreme scale. 1M+ concurrent calls.
- SynthflowBeta
No-code voice agent builder. GDPR.
Voice-quality leader. Sub-100ms TTS. IBM watsonx partnership.
ASR leader's bundled voice agent product. Noisy-environment strength.
Start recording PolyAI agents.
Every PolyAI run lands in the same canonical Witness record as every other framework in the catalogue: signed, replayable, and exportable as evidence.
A Trustvice ProductAgents act when the plane says yes, and the record says why.
Put admission in front of your MCP servers, repositories, SaaS tools and cloud accounts. Every agent gets a lease or a reason – and you keep the lever to stop any of them.
