Salesforce Agentforce
BetaSalesforce's native AI agent platform. CRM-anchored, Atlas Reasoning Engine.
Salesforce's flagship AI agent platform built on the Atlas Reasoning Engine and the Einstein Trust Layer. Pre-built agents for service, sales, marketing, and commerce, running directly on Salesforce records without a sync layer. The largest enterprise agent platform by deal count.
- Category
- Enterprise platforms
- Runtime
- Managed SaaS — nothing to install
- Pattern
- OAuth + audit-log polling
- Adapter package
- None — configured on the Intramedial side
Status
Salesforce Agentforce is Beta.
The integration path is built and tested. Customers can attach now; expect minor breaking changes until the 1.0 contract freeze.
How to attach
OAuth + audit-log polling.
Authorise Intramedial in Salesforce Agentforce
Run the OAuth consent flow from the dashboard's integrations page. No code changes and no deploy — Intramedial only ever requests the read scopes its audit-log poller needs.
Pick a polling interval
Intramedial pulls Salesforce Agentforce's audit log on a recurring schedule and keeps a high-water-mark cursor, so a paused or failed cycle re-reads from where it stopped instead of skipping records.
Verify
Trigger one agent run. The Witness page shows the record once the agent has emitted it.
What gets recorded
3 event types, captured today.
- agent.invocation
- Every top-level agent run — the input, the resolved output, timing and token usage.
- tool.call
- Each tool or function the agent invokes, with its arguments and returned result.
- channel.message
- Messages sent and received over the agent's channels (Telegram, Slack, Discord, …).
Same category
Others in Enterprise platforms.
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Google Cloud's managed agent platform. Built on the Agent Development Kit.
AWS-native managed agent platform with Action Groups and Knowledge Bases.
IBM's enterprise agent platform. Heavy in financial services and government.
- UiPath AI AgentsRoadmap
UiPath layers AI agents on top of their RPA fleet. Orchestrator-native logging.
- ServiceNow Now AssistRoadmap
ServiceNow's agentic layer across ITSM, HRSD, and CSM.
Start recording Salesforce Agentforce agents.
Every Salesforce Agentforce run lands in the same canonical Witness record as every other framework in the catalogue: signed, replayable, and exportable as evidence.
A Trustvice ProductAgents act when the plane says yes, and the record says why.
Put admission in front of your MCP servers, repositories, SaaS tools and cloud accounts. Every agent gets a lease or a reason – and you keep the lever to stop any of them.
