Startup Program Terms

2. Eligibility#

On the date you apply, your company must:

• be independent: not controlled by another company that would not qualify itself. Control means holding more than half of the voting rights or being able to appoint most of the board;
• be young: incorporated no more than 5 years before the application;
• be early in its funding: have raised no more than USD 5 million, or the equivalent in another currency, in total external equity funding. SAFEs and convertible notes count; revenue, grants and ordinary loans do not;
• have a product: a working product or prototype;
• be identifiable: have a company website and its own email domain, and apply from an address at that domain;
• apply for itself: not be a reseller, agency or consultancy applying on behalf of a client; and
• be new to the Program: never have been in it before, including through a predecessor or affiliate.

You must also meet the eligibility rules in the Terms of Service.

3. How to apply#

Apply with the form at /programs/startups. The person who applies must be able to bind the company and be an owner or admin of the organization the workspace belongs to.

We may verify what you tell us, for example against company registers and your website, and ask for documents such as a certificate of incorporation. We normally decide within 5 business days of receiving a complete application and tell you by email. We may decline an application at our discretion, including when we cannot verify it; you can still use the Service at standard prices.

4. The benefit#

• Covered. 40% off the subscription fee of the Starter, Pro, Pro+, Team or Scale plan, billed monthly or annually, and off extra seats on that plan. Standard prices are on the pricing page.
• Not covered. Top-up packs, the Enterprise plan and taxes. Tax is calculated by Avonao Billing on the price you actually pay.
• Limits. Once per company, for one workspace. The benefit cannot be transferred, sold or shared, cannot be combined with any other discount, promotion or Intramedial program, and has no cash value.
• Plan terms unchanged. The benefit changes the price only. Plan limits, retention windows, the Acceptable Use Policy and your responsibility for the agents you connect are the same as for any customer on the plan.

5. How the benefit is applied#

After approval, our team applies the discount to the subscription of the workspace named in your application. You do not need a code. Billing stays with Avonao Billing (Avonao Wallet), with Stripe as merchant of record behind it, under the billing section of the Terms of Service, and your invoices show the discounted price. On the Free plan, the discount applies once you subscribe to an eligible plan during the window.

The benefit is not retroactive: charges billed before the approval date are not discounted or refunded. If a charge billed after approval was taken at the standard price because the discount had not yet been applied, we refund the difference.

6. Duration#

The discount runs for 12 months from the approval date stated in our email (the "window") and applies to charges for an eligible plan and extra seats billed in it. Each monthly charge in the window is discounted. An annual charge billed in the window is discounted for the whole year it pays for. In total, the discount never covers more than 12 months of service: if you move from monthly to annual billing during the window, the annual charge is discounted pro rata for the months of discount you have left.

If you move to another eligible plan during the window, the discount carries over until the window ends; it does not restart. A move to the Free or Enterprise plan ends the benefit. You can cancel at any time under the cancellation terms of the Terms of Service; refunds follow its refund terms, calculated on the amount you actually paid.

After the window, standard prices apply to every charge billed. We remind the account owner by email at least 30 days before the window ends. The benefit is not renewed.

7. Ending the benefit early#

We may end the benefit before the window ends if:

• you lose eligibility, meaning your company comes under the control of a company that would not qualify. Tell us within 30 days. Raising more funding or passing the 5-year mark during the window does not end the benefit;
• you misuse it, for example by using the subscription for another company, giving clients access to it, or splitting a company to obtain the benefit again;
• you gave false or misleading information in your application; or
• you materially breach the Terms of Service or the Acceptable Use Policy.

We tell the account owner by email and give the reason. After a loss of eligibility, the benefit ends on the date in our notice, at least 30 days after we send it; otherwise it may end when we send the notice. Standard prices then apply to new charges. We do not charge the difference for a period already paid for, except that we may ask you to repay a discount obtained with false information. If you think we are wrong, reply to the notice and a person will review it.

8. Changes to or ending the Program#

We may change these terms or end the Program with 30 days' notice, by email to the account owners of approved companies and on this page. A benefit already approved is honoured until the end of its window on the terms that applied when we approved it. Changes in your favour, and changes required by law, may take effect immediately.

9. Data used for your application#

We use your application (your name, role and email address, the company's details and funding, a description of the product and any documents you send) to decide on it, verify it, administer the benefit, apply the once-per-company rule and prevent misuse. We treat funding and ownership information as confidential and do not use the application for marketing. We keep it while you hold the benefit, and afterwards only as long as the once-per-company rule and our billing records require. See the Privacy Policy for how we handle personal data and for your rights.

10. Contact#

Questions about the Program or an application: hello@intramedial.com. Avonao, Inc., 254 Chapman Rd, Ste 208 #21918, Newark, Delaware 19702, USA (legal address). Our mailing address, for general correspondence only, is Avonao, Inc. • 2261 Market Street PMB 10671, San Francisco, CA, 94114, United States. It is not our legal address: all legal correspondence must be sent to the legal address in Delaware stated above (see the Imprint).

EU notices

• Digital Services Act
• EU Data Act
• EU AI Act
• Right of withdrawal

Receipt practices

• Record Practice Statement
• Verifier Terms
• Key management
• Verifying ledger bundles
• Format versions and long-term verification
• Cryptographic agility and post-quantum status
• If Intramedial stops operating

Program terms

• Startup Program Terms
• Nonprofit Program Terms
• Education Program Terms
• Public Sector Program Terms