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Intramedial
AS

Read-only demo account · Enterprise

The Awesome Company, Inc.

All capabilities enabled · unlimited quotas · 42 active agents · 4 workspaces

Account

Support access

Grant or revoke time-boxed support access, review pending admin requests, and inspect every Intramedial operator read of your data.

Customer-first by default

No Intramedial operator can read your dashboard, your audit log, or your agent action logs without one of two clearly-defined paths. You control the default; we publish the narrow carve-out.

  • Path A. Your approval

    Every regular operator session requires your explicit grant for a specific reason, scope, and duration. You can revoke instantly.

  • Path B. Legal override

    Subpoenas, regulatory requests, safety reviews, and corroborated fraud signals can authorise access with three-party sign-off (CISO + counsel + CEO) and post-hoc notification.

  • Full transparency

    Every read of your data writes a hash-chained custody entry into your own audit log. You can download a signed receipt for every session.

Codified in audit policies 37 (Customer-First Data Access) and 38 (Fraud Detection + Legal Override).

Pending requests

Admin-initiated access requests awaiting your decision.

PendingSupport ticket
Priya Devesh (Support)

Looking at ticket TKT-43950 — you reported an issue with the OpenAI mandate verification rejecting valid mandates. Please grant access so we can review the mandate logs.

Duration:4h
Ref:TKT-43950
Requested:25 minutes ago
/app/audit-log/app/agent-identity

Pending log-access requests

Intramedial operators may request a single read of a specific log surface (audit log, Tops entries, agent actions). You approve once; the read is one-shot.

PendingAudit logCompliance audit
Julien Carda (compliance)

Quarterly SOC 2 sample audit — read the audit log entries from the last 30 days for evidence-pack assembly.

Ref: AUDIT-2026Q2-S412
Range: Apr 23, 2026 → May 23, 2026
Requested: 4 hours ago

Active grants

Support sessions currently authorised against your workspace. Revoke at any time.

You invited supportIntegration debug

We're seeing the webhook deliveries time out from us-west — please look at the latest deliveries + our retry config.

Expires in:3h 44m
Requests:47/1000
Granted:15 minutes ago
/app/webhooks/app/audit-log

Ref: TKT-43912 · 953 requests remaining

Admin-requestedSupport ticketRecording
Expires in:1h 59m
Requests:18/200
Granted:2 hours ago
/app/billing

Ref: TKT-43880 · 182 requests remaining

Grant support access

Proactively invite the Intramedial support team into your workspace for a specific reason, scope, and duration. They can only see what you allow.

Scope (which surfaces can support see?)
Duration

Once the budget is reached the grant ends automatically — even if the duration is still active.

Grant history

Past support-access grants — expired, revoked, or budget-exhausted.

ExpiredOnboarding helpYou invited support

Help me configure retention + kill-switch policies.

Ended: May 15, 2026 312/1000

Legal-override history

Path-B sessions ever run against this workspace. Every entry carries the trigger reference, the scope, and the closing note. Intramedial publishes aggregate counts annually in the transparency report.

Regulatory requestClosed

EU-DPA-2026-Q1-S0042EU Data Protection Authority quarterly compliance sample. Read-only access to billing-history + audit-log surfaces. Customer notified immediately per §6.4.

Invoked:Feb 18, 2026, 10:30 UTC
Closed:Feb 19, 2026, 08:14 UTC
Requests used:87
/app/billing/app/audit-log
Compliance sample completed. No findings against customer; full report shared with EU DPA. Customer copy attached.